Terms of service
1. Overview
Welcome to Silver Grove Home. These Terms of Service govern your access to and use of silvergrovehome.com and your purchases from our store.
Throughout these terms, “we,” “us,” and “our” refer to Silver Grove Home. “You” and “your” refer to any visitor, customer, or user of our website.
By accessing our website or placing an order, you agree to these terms and the policies referenced here. If you do not agree, please discontinue use of the website.
2. Eligibility and Website Use
You must have the legal capacity to enter into a binding agreement to make purchases through our store. If you use the website on behalf of another person or organization, you represent that you are authorized to do so.
You agree not to use our website for unlawful purposes, interfere with its operation, attempt unauthorized access, or submit information that is fraudulent or misleading.
3. Products and Descriptions
Silver Grove Home offers sofas and related home furnishings.
We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, and other details. However, colors and appearance may vary slightly depending on screen settings, lighting, photography, and materials.
Please review the product description, dimensions, specifications, and delivery information carefully before ordering. Contact us if you need clarification before making a purchase.
4. Prices and Payment
Product prices and applicable charges are displayed at checkout. Our standard shipping fee is $30.00 per order unless another clearly disclosed arrangement applies.
You agree to provide current, complete, and accurate billing and shipping information. Orders are subject to payment authorization and verification.
We may correct genuine pricing or listing errors and address suspected fraudulent transactions in accordance with applicable law. If an order is affected by a material error, we will contact you regarding the available options.
5. Orders and Acceptance
After placing an order, you may receive an order confirmation acknowledging receipt of your request. An acknowledgment does not necessarily mean the order has been fully accepted or dispatched.
Orders are generally processed within 1–2 business days. If we cannot fulfill an order, we will notify you and arrange any refund due in accordance with applicable law.
Cancellation requests should be submitted as soon as possible. Once an order has been dispatched, cancellation may no longer be possible.
6. Shipping and Delivery
Estimated transit time is generally 5–8 business days after dispatch. Actual delivery times may vary.
You are responsible for providing an accurate delivery address and contact information. We will communicate material shipping delays and provide applicable cancellation or refund options when required by law.
Our Shipping Policy provides additional information about processing, delivery, tracking, and shipping fees.
7. Returns and Refunds
Eligible returns may be requested within 30 days of delivery, subject to our Return and Refund Policy.
Return authorization is required before sending items back. Standard change-of-mind returns may be subject to customer-paid return shipping costs, as described in the applicable policy.
Nothing in these terms is intended to exclude or limit any consumer rights that cannot lawfully be excluded or limited.
8. Intellectual Property
Website content, including text, graphics, logos, photographs, design elements, and other materials, is owned by Silver Grove Home or used with permission, unless otherwise indicated.
You may access and use this content for personal, noncommercial shopping purposes. You may not reproduce, distribute, modify, or commercially exploit our content without prior written permission, except as permitted by law.
9. Third-Party Services and Links
Our website may use third-party services for payment processing, shipping, analytics, or other store functions.
Third-party websites and services may be governed by their own terms and privacy policies. We are not responsible for third-party content or services to the extent permitted by applicable law.
10. Disclaimer
To the extent permitted by applicable law, our website and its content are provided on an “as available” basis. We do not guarantee uninterrupted or error-free website operation.
Nothing in these terms excludes any warranty, remedy, or protection that cannot legally be excluded under applicable law.
11. Limitation of Liability
To the extent permitted by applicable law, Silver Grove Home will not be liable for indirect or consequential losses arising from the use of our website or products where such liability may lawfully be limited.
These terms do not limit liability where limitation is prohibited by law, including applicable rights relating to defective products, consumer protection, or other non-waivable obligations.
12. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and disclosed in connection with operating our store.
13. Changes to These Terms
We may update these Terms of Service from time to time. The updated version will be posted on our website with a revised effective date where appropriate.
Changes apply prospectively unless otherwise required by law. An update does not remove rights that have already accrued or rights that cannot legally be waived.
14. Governing Law
These terms are subject to applicable laws and regulations. Any determination of governing law or dispute resolution will be made in accordance with applicable legal requirements, including mandatory consumer protections.
15. Contact Information
Silver Grove Home
Website: https://silvergrovehome.com
Email: hello@silvergrovehome.com
Phone: +1 610-417-7355
Address: 205 Lincoln Ave, Easton, PA 18040-8501, United States